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Posted By In The Loop
On 24 April 2012 - 4:12pm

Wideaware Training having previously developed e-learning for the Association of Train Operating Companies (ATOC) and were asked to design a solution to complement customer service training the London 2012 Travel Champions would be receiving.

Maria Zedda, Managing Director at Wideaware, said: “We are delighted to be able to collaborate with Network Rail to develop a type of online training that is truly engaging and realistic, helping Travel Champions understand the challenges disabled customers face during their rail journeys and throughout London. With the current access barriers in London’s transport and infrastructure, and the sheer number of visitors expected to arrive during the London 2012 games, volunteers need to be prepared”.